A little help along the coast.

Contact Coastlight support

Email ani.rafyan@cyberlabs.solutions. Our public office number is +1 858-585-4445. Support is provided by Cyber Labs Solutions, LLC.

Include the app version, your device model, operating-system version and a short description of what happened. A screenshot of the message can help. Please omit payment-card details, passwords, store-account credentials and raw purchase tokens.

Keep a save problem intact

If the app reports that a save needs recovery or a move could not be saved, keep the app open and follow the recovery or retry wording in Settings. Avoid resetting progress or deleting local data while you want support to investigate it.

Progress, saved routes and settings are local to the installation. The app has no Cyber Labs account or progress-sync service. Restoring a store purchase does not restore your puzzle progress.

The planned puzzle unlock

The planned initial US offer includes the first chapter’s 10 puzzles free, then one optional USD $4.99 purchase for the remaining 50 puzzles. There are 60 puzzles in total and no subscription. Coastlight Solitaire is coming soon for iOS and Android; the app and its purchases are not yet publicly available.

Once released, purchase and restore controls will use the account in the applicable store. A pending or unverified purchase does not grant access. Apple and Google purchases do not automatically transfer between stores. This website does not accept payment for the game.

Optional local troubleshooting

Settings includes optional local troubleshooting. You can preview the report before deciding whether and where to share it. There is no automatic report upload. Review the preview and share only what you intend; the chosen destination handles its own copy.

Turning troubleshooting off clears its temporary local log. See the app privacy policy for the report’s scope and how shared copies are handled.

Reset, deletion and refunds

Reset local progress clears puzzle attempts, routes, scores and restoration progress while keeping the separate store-purchase state. Delete all local data also removes local preferences, recovery copies, temporary troubleshooting data and the app’s local purchase cache. These local controls do not delete a store’s transaction history or request a refund.

There is no Coastlight app account to delete. For a future purchase, use the relevant store’s refund process: Apple refund help or Google Play refund help. Refund eligibility and decisions belong to the store.